Create a bond between customers and staff | Natscent

Scent marketing benefits:

Boost Sales and Increase Customer Dwell Time

Differentiate your Brand and Enhance the Customer Experience

Enhance the Perception of Product Quality

Create a Want or Mood, and Be Remembered

Create a Bond between Customers and Staff

Why use Scent Marketing?

Scenting by Industry

Create a bond between customers and staff

Increase the perception of staff knowledge as well as increasing staff productivity and well-being

Customers perceive staff to be friendlier and more knowledgeable in a scented environment
Scent facilitates more positive interactions between customers and staff members
Scent can increase productivity and improve the concentration, motivation and creativity of your personnel
Pleasing scents can help improve employees’ productivity and morale while reducing their stress levels significantly

Examples

In a DIY store in Germany, the aroma of freshly cut grass was pumped in. When asking customers about their impressions of the store, positive responses rose 50% among those in the scented store. Also, they perceived staff to be harder-working and more knowledgeable
A study done on 40 office executives by Initial Hygiene Malaysia found that “93% feel appreciated at work if their office is scented”